http://bits.blogs.nytimes.com/2009/08/07/yahoo-ceo-we-have-never-been-a-search-company/?ref=technology
By Ashlee Vance
The dust has settled – for the moment - on the Microsoft and Yahoo search and advertising deal. So, perhaps there’s room for a bit of reflection.
Last week, Brad Stone and I interviewed Carol Bartz, Yahoo’s chief executive, and she -– along with an animated security guard -– provided some insights into the company’s culture that have been arguably under-reported by the press.
For one, Yahoo views search in a different manner than Google and Microsoft. The Bing and Google boys want to have standalone search franchises that function as helpers for our brains. If you’re out hunting for something specific, you hit Google or Bing in the hopes of finding an answer.
Ms. Bartz places Yahoo’s position in a rather different light. “We have never been a search company,” she said. “It is, ‘I am on Yahoo. I am going to do a search.’”
It’s a subtle verbal difference but perhaps an obvious practical one to Internet users. Yahoo, according to Ms. Bartz, simply feeds search results for people who have grown curious while reading one of its news stories or watching a video. It doesn’t generally pop into peoples’ minds as the first place to go look for answers during the course of their day-to-day activities.
As such, Ms. Bartz said she could continue to live with the 20 percent or so share of the search market Yahoo has today. “I am a very viable number,” she said. “It is very profitable, and we would be happy all day long.”
The biggest thing for Yahoo is increasing the number of pages people consume and slapping as many display ads as possible across those pages. “My fortunes are tied to my pages,” Ms. Bartz said.
When it comes to those pages, Yahoo seems to be in a state of confusion. Its Sports section, for example, has reporters producing top-notch original material ranging from scoopy news items and blogs to long-form analysis pieces. The other parts of Yahoo tend to rely far more heavily on stories and other content from outside organizations.
According to Ms. Bartz, the majority of Yahoo’s sites will go the way of Sports. In particular, Yahoo will throw investments behind its entertainment, finance and news operations. Ms. Bartz noted that there are plenty of unemployed journalists out there to pick up.
This is, of course, a delicate dance for Yahoo. The company’s strength has been in collecting information, not producing it. As Yahoo competes more and more with its partners, they may turn their back on Yahoo’s immense page views.
In addition, Ms. Bartz will remember that Terry Semel, a longtime Warner Bros. executive, was brought in before to turn Yahoo into more of a media company. Mr. Semel’s tenure was perhaps characterized more for losing to Google than anything else.
Ms. Bartz has decided to correct past mistakes by getting all of the employees on the same page and presenting a more consistent look across Yahoo’s sites. In addition, she’s trying to boost morale and get the energy of the company up again –- a task hurt by the hit Yahoo’s shares took after the Microsoft deal was announced.
“I felt bad for the employees because they think it’s a report card,” Ms. Bartz said.
That said, Ms. Bartz seems to have made quite the impression on at least one of her employees.
The security guard at Yahoo’s Sunnyvale, Calif., headquarters comes to work with purple fingernails, purple lipstick, purple eyeliner and purple tints to her hair –- championing Yahoo’s corporate color. She’s very thorough when checking in guests, and chock full of enthusiasm.
The guard, um, encouraged Brad Stone and me to treat Ms. Bartz with respect. “She’s my girl.”